Pricing · GitHub Marketplace

Pricing on GitHub Marketplace

Prices in US dollars, billed by GitHub with your existing GitHub billing. Free tiers on every product; paid plans lift limits, not features.

Install Service Desk free Paid-directly pricing instead

Signed up for a desk directly? That is billed by Paddle in GBP on its own page.

Woden Service Desk

Service Desk plans, connected to GitHub

One flat price for the whole organisation, however many people use it. Every feature is on every plan; paid plans lift the limits, they do not unlock features.

Early access: the Pro plan, free for good, on GitHub Marketplace

Install from GitHub Marketplace during early access and you're a founding user: you get the Pro plan free — every feature, your name and your own portal address included — and you keep it free for good. Every feature is available on every plan; the tiers differ only by the limits below.

Your access is safe. When paid plans go live your complimentary Pro access carries on, free of charge — nothing is interrupted. Choose Unlimited in GitHub Marketplace any time to lift the limits further.

Early access is for GitHub installs only. If you sign up without GitHub, you get a 7-day free trial and then a paid plan — founding-user pricing does not apply. Founding-user status is also not transferable: giving up your GitHub install to move to direct billing is a choice to move onto a paid plan, and the complimentary Pro access does not carry across. If you do move, cancel your GitHub Marketplace plan yourself first — GitHub keeps charging until you do, and we cannot cancel it for you.

Woden Service Desk plans and limits, USD billed by GitHub Marketplace
Plan	Price	Boards	Repos	Admins	Agents	Customers
Free	$0	3	1	2	2	5
Pro	$15 / month	10	2	5	10	25
Unlimited	$50 / month	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited
Advanced Coming soon	Not yet priced	Unlimited	Unlimited	Unlimited	Unlimited	Unlimited

Nothing is charged per person, and the price never goes up as you add people. No per-agent, per-seat or per-user fee and no volume tier: $50 a month is $50 a month whether five people use the desk or five hundred. Unlimited and Advanced put no cap on admins, agents or customers at all. A conventional help desk is priced per agent per month, so a busy desk costs a multiple of a quiet one; this one does not.
Every feature on every plan, including the customer portal, feature votes and roadmap, customer sign-in with email, Google or GitHub, and the bring-your-own-AI connector for your AI assistants and coding agents. The Advanced plan's Woden-run AI and automation are the one exception, and they are not built yet.
7-day free trial on paid plans. Cancel any time; access runs to the end of the period you have paid for. See the refund policy.
Prices shown are USD, billed by GitHub Marketplace. A desk paid to us directly — every desk you sign up for, and any GitHub desk that chooses it — is billed by Paddle in GBP at the same numbers, monthly or annually. See direct pricing
Advanced is coming. It adds Woden-run AI and automation when those are built, and no price is published until then. You can register interest from the plan page in the app.

DocBot

DocBot tiers

One price per account. No per-seat fees. Tokens are the only thing that changes between tiers.

DocBot tiers and monthly token allowances
Plan	Price	Tokens	Availability
Free	$0	500,000 lifetime, plus a share of a 250,000,000 monthly pool shared by all free accounts	Live
Entry	$10 / month	500,000 per month	Launching soon
Small	$50 / month	3,000,000 per month	Launching soon
Medium	$150 / month	10,000,000 per month, plus full rebuild	Launching soon
Enterprise	$500 / month	50,000,000 per month, plus full rebuild	Launching soon

No per-seat fees. One price per account, however many people work in the repositories.
14-day Marketplace trial on paid tiers, once per account. It drops back to Free at expiry. (The Service Desk trial is 7 days; the two are separate.)
Paid tiers are launching soon. They wait on GitHub Marketplace verification. The prices above are what they will be. Billing is managed in GitHub, not in the portal.
Every comment shows the balance. Files processed, tokens used, percentage of allowance and cache hits, so the free tier is never a surprise. Roughly 80 to 100 files of documentation fit in the free allowance.
Cancel any time; access runs to the end of the period. See the refund policy.

TagBot

TagBot is free

Free No tiers, no limits, no metering. Install it from GitHub Marketplace and it labels the next pull request.

Before you pay

What you should know

Two trials, two lengths. Woden Service Desk paid plans start with a 7-day free trial. DocBot paid tiers start with a 14-day GitHub Marketplace trial, once per account.
GitHub bills you. Plans on this page are bought and cancelled in GitHub Marketplace, and appear on your GitHub invoice in USD. We cannot cancel a Marketplace plan for you.
Cancel whenever you like. Access continues to the end of the period you have paid for, then drops to the free tier. Your data is not deleted when a plan ends.
Refunds. Marketplace refunds follow GitHub's policy. The refund policy has the detail.

Questions about a plan? Get in touch. We would rather you asked than guessed.

Start free, upgrade when the limits bite

Install Service Desk on GitHub Install DocBot Install TagBot